Call Challenge – WWe Are Ready to Respond

As of 1st of July 2023, Scottish Fire and Rescue Service will no longer attend automatic fire alarm call outs to non-high-risk premises.

Scottish Fire and Rescue Service (SFRS) have undertaken extensive research into Unwanted Fire Alarm Signals (UFAS) which has identified up to 98% of automated fire alarm calls are false alarms. Following consultation, they have taken the decision to implement a new response model which in simple terms requires a confirmed fire before they send a response.

In addition to the time wasted in sending an Appliance to false alarms, there is also the increased road safety risk when Appliances attend under blue lights. Each false alarm has been estimated to cause 27 minutes of business disruption. This would seem to be a modest estimation of the disruption and many large buildings will incur significantly higher disruption costs as well as other issues such as loss of reputation or loss of customers. SFRS are also likely to charge for calls to repeated false alarms.

This article is in relation to the SFRS requirements in Scotland, however it is likely that other Fire & Rescue services across the UK may employ a similar approach, either currently or in the future.

Our staff are being briefed on these changes, considerations on operational impact and how they will affect designs and processes.

There has been an SFRS campaign to raise awareness, but it is not clear that there has been significant penetration with building owners, building operators, duty holders, or the wider fire alarm industry. There are no “ready-made” design solutions although there are some products that are better than others in avoiding unwanted alarms. We are readying ourselves to provide solutions.

So what happens when an alarm goes off?

SFRS will “Call Challenge” any calls received from Alarm Receiving Centres (ARC) or from direct calls. This means that they will ask if it is a confirmed sign of fire, which will then determine the SFRS response.

Premises which are exempt from the Call Challenge are those considered high risk. This can be simplified as premises which include a sleeping risk, including:

  • Residential / Nursing / Care homes
  • Sheltered housing
  • Residential (Generally)
  • Hospitals (Only in sleeping areas, such as wards)
  • Hotels

Therefore, if the building is not exempt it will be Call Challenged. This includes offices, retail, education, industrial etc. and at all times of the day. It also includes areas of non-sleeping risk in large sites such as hospitals or retail premises on the ground floor of residential buildings.

Although some small premises may use a conventional fire alarm system, in general most will make use of an addressable fire alarm system. This will allow identification of a particular device, its type and location. SFRS will not consider a single smoke detector going into alarm as a confirmed fire.

However, they will consider some automatic devices as sufficiently low risk of false alarm to be considered as an indication that there is a confirmed fire.

The simplest form of confirming a fire condition is by human intervention, however that could have obvious safety risks. It may also introduce a delay if the fire condition occurs when the building is not staffed. Using technology to confirm a fire condition is possible but requires careful consideration in conjunction with other aspects of the fire safety plan.

There is a balance to be had between the disruption and cost of unwanted alarms, against the delay in attending to real fires. The implications of a delayed response could be significant hence the need to define the strategy considering all aspects.

At Wallace Whittle, we ensure our Engineers are ready to tackle change. If you would like to discuss the Call Challenge further, please get in touch with our Director of Engineering, Stephen Phimister – [email protected]

Stephen Phimister, Glasgow

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London Office Growth

WW London Office

Our London Office, led by Matt Graves, has seen significant growth in recent years, which has led to the overall team supporting our London projects expanding to 20 plus and the recent promotion of several key staff members.

Since its inception, the London Office has demonstrated a strong track record of success in delivering high quality projects across a range of sectors and has continually exceeded expectation when competing with larger competitors inclusive of residential / mixed use, leisure, retail, commercial office, commercial hotels and healthcare. The Residential and Mixed-Use sector has evolved recently with both modular based construction processes and standardisation established to enable best value.

Staff take a pro-active role in driving the company in a collective manner, allowing for sector diversity whilst continuing to maintain quality of service and quality of product.

Support from our internal Sustainability, CAD, BIM and Revit departments, has been key to the continued growth and given the office a wide range of experience across projects completed for Developers, Contractors and end-user alike.

One of the London’s recent notable projects is Elephant Park, with Wallace Whittle playing an integral part since inception. Having been involved for 10 years, we have seen a significant evolution of Elephant and Castle as a result of this development where it has transformed the area with fantastic residential, retail and commercial accommodation.

We are nearing the final phases of the project with several further residential towers currently either in early construction stage or due to commence with a view to full completion around 2025. This is a testament to the continued quality maintained through such an established period, cementing our reputation throughout London on sizable projects.

The success and growth have been driven in large part by the talented and dedicated staff members and our in-house development programmes through our Academy. As a result of this growth, several key staff members have recently been promoted.

Austen Beischer and Ross Beischer have recently been promoted to Principal Engineers. These promotions reflect their exceptional contributions to the office and their ability to both lead as well as deliver complex projects time and time again. These promotions highlight our commitment to recognizing and rewarding the hard work and talent of our staff members.

Austen Beischer & Ross Beischer  – London

“We are like a football team and only ever as good at the eleven players on the field. We are only ever as good as our staff and given our continued growth, our high percentage of repeat work, continuing to be supplemented with new projects, speak volumes for the quality of our staff and the contribution which they continue to make. We duly recognise this with continued review, reward and promotion, all of which is well deserved.”

– Matt Graves, London Location Director

With its strong track record of success and its talented and experienced team, our London Office is well-positioned for continued growth and success in the coming years. As the demand for innovative and sustainable engineering solutions continues to rise, the office is poised to lead the way in delivering world-class engineering services to clients across London and beyond.

Get in touch with the team at [email protected]

Matt Graves

London Director

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The WW Way

Standardisation, Quality of Product, Quality of Service and Investment in Our People.

These are our values at Wallace Whittle and are at the core of our operations every single day.

Each of these values are intrinsically linked and lived out by our staff at all levels, but we wanted to dive deeper on what they mean to us as a business and demonstrate how we use them to drive our vision forward.

Standardisation

Standardisation and consistency provide the foundation to our objective of delivering quality, but Standardisation doesn’t mean an off-the-shelf approach to what we do.

It is all about ensuring consistency across the business so that we deliver the same quality of product and quality of service no matter the size, spec, location, or type of job we’re doing.

Our behind-the-scenes processes are maintained to improve productivity time and allow us to give more attention to providing our client’s developing needs and requirements.

Quality of Product

Quality of Product means just that, we provide our clients with a quality product.

What goes into that quality is a focus on developing our people, constantly reviewing and monitoring our approaches, processes and outputs to ensure that what we’re producing is the best it can be.

Our systems never stand still, we’re never ‘done’, we continue to grow and adapt to stay ahead and be at the forefront as consultant of choice.

Quality of Service

Quality of Product can only be delivered if it’s supported by Quality of Service.

How we interact both externally with clients, designers, contractors and stakeholders in the industry, but also internally around how we work and interact as a team to deliver.

We strive to be the reliable, go-to choice for our clients and fellow design team members, and our high level of service is key to maintaining that.

Investment in Our People

We don’t provide an ‘off-the-shelf’ product, we provide our people’s knowledge, expertise, time and quality outputs.

Our investment in our staff is based in developing their skills around solid technical support, effectively and efficiently giving everyone confidence in their roles, whilst making the processes as streamlined as possible to create a better work/life balance.

Our market-leading benefits package provided to all staff, demonstrates a dedication to looking after their wellbeing, their health and their pocket!.

So, no matter which office from our 6 across the UK, no matter what team, what specialism or what level of seniority you work with - we aim to deliver the same Quality of Product and Quality of Service through our Standardised approach, providing consistency across the business.

Raymond Kelly

Quality & Standardisation Manager

We appointed Raymond Kelly as our Quality & Standardisation Manager in April 2022 and tasked him with driving consistent and exemplary quality on all our projects, across all sectors. As a respected, long-term, and highly valued member of the Wallace Whittle team, with more than 43 years of industry experience, Raymond has the backing of our Management Board and is ideally placed to continue to drive our quality to even greater levels.

"Working with our Operations Board, Technical Working Group, Marketing, BIM Team and our IMS Team, we have seen improvements made to the systems and standards already in place as part of that constant objective of continuous improvement whilst always keeping lessons learned in sight - you’re never too old to learn!

 

Being embedded within the WW:Academy has given a forum for discussion at various levels throughout the business from young engineers to the future leaders, on the standards and how we can improve. With the Academy Manager, we have developed a fully active program which promotes and supports on-going self-development, company standards and values of quality and standardisation.

 

A key focus for the business for 23/24 is work/life balance. As a company, we strongly feel if we invest heavily in training staff via the academy to support and up-skill staff as required and in turn if we drive quality of product and standardisation we will deliver a product that requires less input once on site, therefore it will save double handling and input during site works that could be better spend designing the next project.

 

Being part of the structure of the business and the genuine opportunity to work with fantastic, committed people, willing to pursue quality and make things even better, breeds so much enthusiasm. I truly hope by providing a focus on quality and standardisation, that not only can we reinforce the Wallace Whittle brand, but we can also benefit individually and everyone get more personal satisfaction at the end of a day’s work.”

- Raymond Kelly, Quality & Standardisation Manager.

Contact Us

If you’d like to get in touch to speak with us about the WW Way and our focus on delivering quality, you can email [email protected] or give us a call on 0330 460 5200

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Scottish Building Regulations

At Wallace Whittle we understand that there are fundamental design questions that need answering at an early stage.

The upcoming changes to the Building Standards Technical Handbooks, specifically Section 6, will require improved energy performance of all new buildings with carbon emissions targets reduced by 32%.

Please contact our Sustainability team who will be happy to discuss in more detail and advise what this update means for your projects.

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We've moved Glasgow office

WWe've Moved

e've Moved!

We have hit the ground running post management buyout in April 2021. From bringing onboard many new clients to investing heavily in our staff, we’re putting our big orange stamp on the Environmental Building Services market.  
 
And now, our Glasgow and Edinburgh offices have moved to new premises - upgrading facilities and working environments for our staff and placing us right in the heart of the cities. We have further plans to modernise all other existing offices across the business, with Aberdeen to begin an upgrade in early 2023.  

Glasgow

Location Director Barry McKeane enters his 19th year with Wallace Whittle and leads a team with a wealth of experience and technical ability covering all elements of MEP and Sustainability design.

Our Glasgow head office has a new home in the historic Garment Factory building in Merchant City.

The new 3500sqft office space will allow up to 50 staff to work collaboratively across 32 fixed workstations and 18 soft collaboration seats, in an inspiring environment with everything they need to deliver quality – and of course a cracking coffee machine. Our new neighbours include Threesixty Architecture, Reid Mitchell, Shoosmith, Incremental Group, Autorek and Channel 4.

This historic, category ‘B’ listed building sits on the corner of Ingram and Montrose St and was once home to the J&W Garment Factory. The building underwent a significant and sympathetic refurbishment in 2017, maintaining many original features whilst creating modern, light, working spaces.  

As the Head Office, it was important in Glasgow that we had a space that reflected our culture and vision for the business as well as providing a flexible, welcoming and collaborative environment for our staff and visiting clients.  

Our focus on ‘practicing what we preach’ is visible within our services design for the space. Maximising the fabric whilst utilising low energy, highly efficient equipment, natural ventilation and air quality monitoring systems, all linked to an interactive front end which allows us to review the ongoing performance of the office in accordance with our route map to Net Zero Carbon. Active travel is also encouraged by the provision of shower, changing, bike and locker facilities.

If you would like to pop in for a visit and a coffee, get in touch with Barry McKeane.

Photos from left/top: Barry McKeane, Glasgow Office

Allan McGill, Managing Director commented:

“Quality, flexibility and modern office space was key to rebranding post MBO and was very high on my personal agenda as a key area we felt the business should invest in as soon as it could.

With existing leases running out it gave us the push we required to look at suitable space across the city and in the Garment Factory we simply found a fantastic space in an even better location.

With the company already embracing hybrid working it allowed us to downsize slightly while investing in better quality space and a much higher level of fit-out than we have in previous years, which in turn has provided us with a space that will simply be a pleasure to work out of for staff and clients alike.”

Photos: Glasgow and Edinburgh Offices

Edinburgh

Having established and grown the Edinburgh office, Location Director Stephen Osborne will continue to develop and lead the team in the new space.

Having outgrown our office at Lochrin Square, the Edinburgh team have expanded into new premises at 38 Thistle Street. 

Planned in 1767 and named after the national flower of Scotland, Thistle Street runs parallel to George St in the very heart of the New Town and is packed with independent shops, bars and coffee spots.  

Edinburgh has been designed in the image of our Glasgow head office. With dynamic collaborative workspaces, a relaxed meeting room, private soundproof pod and glorious natural light from the original windows – the new space will provide a new home for the Edinburgh team to grow further and work closely together. Our new neighbours include Gardiner & Theobald, Cuthbert White and Quattro Consult. There are several great restaurants on our doorstep and a fantastic pub right across the street! 

Stephen and his team, including all aspects of MEP and Sustainability design, are working on a variety of projects across various sectors and warmly invite you to pop in and say hello, if you’d like to visit get in touch with Stephen here

The flexible, agile space of 1600sqft allows up to 20 staff to occupy at any time, with 12 workstations, 6 soft collaboration seats and plenty of staff amenities. Active travel is encouraged by the provision of shower, changing and locker facilities, and we will be actively minimising energy use, monitoring air quality and reducing waste in accordance with our route map to Net Zero Carbon.

Photo from left/top: Stephen Osborne, Edinburgh Office

Allan McGill, Managing Director commented:

“Location and the type of space was key to our decision making and we lucked out again by finding this space in another fantastic building within an iconic area of Edinburgh. We have invested heavily in the fit-out and went all out to provide a mirror image of Glasgow by following a very rigid company branding criteria, that sees very similar features across both offices that in time will be rolled out across all 6 of our offices, with Aberdeen already planned for early 2023.”

It really has been all consuming since the MBO and to be able to deliver two new offices to such a high quality within the first 18 months of business is simply a fantastic achievement by the Board, who should be very proud of the progress they have made in such a short period of time. 

Feedback from staff has been incredibly positive across both offices and we look forward to inviting in our clients and friends to the spaces soon.

Finally, special thanks to Form Design, our fantastic lead designer, and to FES, our ever reliable fit out contractor, who have delivered two fantastic, modern, quality offices.

If you’d like to pop in for a visit and a coffee, get in touch with Barry McKeane, Glasgow or Stephen Osborne, Edinburgh. 

All photography: David Cadzow

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Leading to Prevent Training Sessions


Electrical Engineer, Belfast

Job Description

Job Title: Electrical Engineer
Directly reports to: Senior Engineer / Associate
No of Direct Reports: 0
Location: Belfast

Position Summary:

To support the Senior/Associate Engineer(s) in producing robust design solutions including drawing and written deliverables with moderate supervision.

Responsibilities and authority:

  • Produce Electrical Design drawings, calculations (Amtech, Hevacomp, IES, Relux, Dialux), reports, specifications and schedules
  • Contribute to BREEAM or equivalent legislation
  • Contribute to Building Regulations Section 6 compliance modelling
  • Witness test the proving and commissioning procedures of final installations
  • Assist the development of trainee engineers
  • Work to internal and external project programs effectively
  • Work to company Quality Assurance management systems
  • Support Senior/ Associate Engineers and Management

Education and Experience:

  • Engineering degree preferred. Minimum Engineering HNC/D or equivalent qualification

Specific skills, knowledge, competencies and training

Essential:

  • Competent in AutoCad and knowledge of Revit
  • Communicate effectively with internal and external design team members
  • Undertake non-intrusive surveys of existing installations
  • Undertake main plant area spatial allowance exercises
  • Ensure industry knowledge is kept up to date with new legislation, standards and regulations, product development and new technology
  • Attend and contribute to design team and project meetings
  • Collaborate and work effectively with all others affecting or affected by your work
  • Carry out all personal management duties including weekly timesheets
  • Comply with all security procedures and commercial in-confidence restrictions associated with work duties

Desirable:

  • Study towards Chartership and maintain CPD requirements
  • Quality checking/review of trainee staff work and equivalent grade engineers
  • Liaise with lead and/or support engineers to ensure that discipline designs are completed to expected quality and programme

Apply Now

Dagenham Dock

Dagenham Dock

Wallace Whittle are proud to be involved in the Dagenham Green project for Dagenham Dock Limited/Peabody, which has recently received approval for an outline planning permission for a mixed use development of up to 3502 new homes, of which a minimum of 47% will be affordable.

Wallace Whittle have provided Energy, Utilities, MEP and Vertical Transportation services for both the masterplan and the first phase of the development which Dagenham Dock Limited/Peabody are looking to bring forward in the coming months.

We are delighted to be working on this exciting project with a vision to create a new sustainable neighbourhood with placemaking and the local community at the heart of the design development.

The mixed-use development will also provide:

  • Over 10 acres of public realm and landscaping, including a central 5-acre urban park and 15,000 sqm of playspace
  • New local shops and restaurants
  • 5 acres of land for a new Secondary School
  • A Heritage Trail that will signpost visitors to different aspects of the area’s history including the 1968 Sewing Machinists Strike and the biodiverse Thames Marshland.

Paul Dean, Director at Wallace Whittle “We share Peabody’s principles to provide a housing development for a connected community comprising open space with sustainable homes for the future.  It is a great opportunity for Wallace Whittle to help design and be part of creating Peabody’s great estates for the future, delivering the principles of the masterplan for Barking and Dagenham”.

Paul Dean, Warrington


Major Projects: Data Centre MEP Design

Major Projects: Data Centre MEP Design

The optimum design and installation of MEP services is essential to the smooth operation of any building however in the 365/24/7 data centre environment it is even more vital that the MEP design incorporates robust and reliable solutions that fulfil business objectives. The infrastructure also impacts on energy efficiency and operating costs so we must explore every opportunity to be energy efficient and considerate of the environment.

Our Stephen Phimister, as an Uptime Institute Accredited Tier Designer, is a recognised leader in the design of data centre MEP. We asked Stephen to share some of his current thoughts on Date Centre MEP design.

Resilience of every service within a data centre is fundamental. Since the Covid-19 pandemic we have seen organisations move rapidly from centralised to decentralised working. Many companies whom had previously resisted cloud services found themselves deploying them very quickly to enable remote working. This was observed by data centre operators who saw increased demand right from the initial few weeks of lockdown as services were modified to cope with the changing environment. As businesses continue to adapt to new ways of working there will be increased global demand for data centre space.

Data centre demands

The demands of a data centre MEP design are considerably greater than those required for a standard building and normal pressures on designers are intensified. For example, physical space is always a key factor to take into consideration with each rack having a rental value attached to it. Obtaining more rack space can make a considerable difference to revenue levels over the lifetime of a data centre therefore optimising plant space is a critical aspect of design.

Data centres can have a particularly high energy density. Consequently, the sheer amount of power and critical nature of the loads being served require significant expertise in the design and delivery of the solution. This is not just to support the immediate power needs of the IT systems. Multiple voltages levels, Uninterruptible Power Supplies (UPS), large standby generators, fuel storage, transformers, metering and power usage effectiveness are just a few of the multidimensional electrical design considerations. However, of equally critical importance is the cooling solution and although significant improvements have been made in recent years designers still strive to reduce energy demand. The challenges of targeting Net Zero Carbon apply to data centres as well!

As energy efficiency of the electrical and mechanical systems is critical, from both an environmental and commercial perspective, innovative design can minimise the power required to run a data centre. In view of the energy density, small improvements in design efficiency can have dramatic effects in reducing carbon footprint and running costs.

From compressor free cooling, to hot/cold aisle containment solutions, to increased server operating temperatures, no stone should be left unturned when it comes to reducing energy consumption. However, all these good design measures can be ineffective if the operator cannot monitor, and therefore control, the energy use in operation. Metering is therefore vitally important, and this is delivered through a comprehensive metering solution or may be combined into an Integrated Data Centre Infrastructure Management (IDCIM) system, which combines the MEP and IT operating conditions of the facility.

In terms of site selection, from an engineering perspective power and communications are key. Some clients may try to manage risk through geographical remoteness however, without network capacity, what may seem like an ideal site may render it impracticable for data centre use. It is therefore vital that early feasibility and investigations are commissioned prior to a data centre build project commencing, to mitigate or minimise the risk associated with these potentially expensive fixes.

Setting the standard

There are many different standards that clients may choose to follow. For example, the Uptime Institute is one that is recognised globally for the creation and administration of data centre design, construction, and operational sustainability certification. Its Tier rating, which defines the standards required for different resilience levels, is probably the most quoted (and often misquoted) reference in data centre design. There is also a plethora of further specialist standards which must also be considered by the MEP design team.

Local and National legislation can introduce complexities, and the designers must be skilled at juggling the sometimes diverging business, build and regulatory requirements. In terms of meeting client expectations, it is vital to identify early on any gaps between their aspirations and regulatory or design restrictions. Of course, every client has unique requirements for their data centre facility. So, to deliver a successful project, the MEP design team must be skilled in extracting this information and harnessing a client’s knowledge about their business operations.

For any building services project, effective communication is the key element as this will highlight potential issues early on in a project, saving costly changes further down the line. Due to the levels of resilience demanded by a data centre, effective project communication is even more vital. Given the importance of MEP services within the operation of a data centre it is therefore imperative that building services engineers are involved from the earliest stages of design to help inform a successful final building layout and configuration.

We will be delighted to offer our considerable expertise in any of your Data Centre or business critical MEP design requirements.

Stephen Phimister, Glasgow


England: Sector Diversity and Regional Growth

England: Sector Diversity and Regional Growth

With the strengthening of our offer across England, we asked our England Director, Craig Robertson, to give us his thoughts on our recent regional growth and sector diversity…

Wallace Whittle operates nationwide from our locations in London and Warrington and currently have projects in Yorkshire and Manchester in the North, London and Plymouth in the South as well as Norwich in the East and Cardiff in Wales.

We’ve worked with great people on excellent projects, often providing engineering input to incorporate advanced and leading edge technologies and Modern Methods of Construction. A considerable focus has been put on achieving optimum sustainable solutions. The range of projects has been extensive, including those for blue chip clients and often working with world class architects, engineers and specialists.

Many of these developments are mixed-use and so there has always been a wide variety of challenges to meet. I have led many town centre and retail developments for Wallace Whittle, and it is rewarding to be able to work on solutions which provide a built environment for future generations, which will increasingly be integrated with Work, Rest & Play Developments.

While residential accommodation remains a core component within these projects, flexibility is also key with commercial and community facilities often included. We currently have projects which cover many sectors including residential mixed-use, incorporating affordable and market-value homes as well as private rental (PRS/BTR) apartments and serviced apartments, aparthotels, Purpose Built Student Accommodation (PBSA) in Bristol and Leeds, and CoLiving, which also provide leisure and workplace accommodation for occupiers.

I’ve seen a growth in the incorporation of leisure facilities in mixed-use urban regeneration and increasing focus on Wellbeing and community. Traditional elements such as cinemas and hotels are still very much evident but recently complemented by innovative fun options such as electronic crazy golf, high quality artisan street food, and interactive activities from darts to rock climbing.

Some of our recent leisure experience includes new Hotels for Hilton in Woking and Brighton, for Dalata in Brighton, and for Reef Group in Oxford.

Offices and contemporary workplace is a busy and growing sector, and some of our current projects include a new HQ for Royal London in the City of London at Fenchurch Street where they will relocate into the top floors of the building with 600 staff, and fit out of new offices for PayPal.

I was pleased to see completion of HB Reavis’ Bloom Clerkenwell office. We were involved in this project at the outset providing commercial expertise for their acquisition, and delivering a sustainable energy solution for the building.

We are also working with BT as part of their Better Workplace Programme an exciting strategic approach to deliver new state of the art workplace across the UK for one of the nations leading companies, having been involved with their new 6,000m² contact centre in Warrington and redeveloped workplace in Glasgow, and we have recently started on a similar refurbishment project in Cardiff of a similar size for BT.

We are also very pleased to be helping Nuffield with their new world class 10,000m² 54 bed, 5 theatre treatment centre in Bournemouth. Further project diversity is provided by our commission with Smurfit Kappa, the major packaging manufacturer, where we are integrating services solutions within their processing to optimise sustainable technologies at their plants in the North Wales.