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Wallace Whittle Joins the CQIC Charter to Champion Quality

Wallace Whittle Joins the CQIC Charter to Champion Quality


Wallace Whittle has recently committed to the Construction Quality Improvement Collaborative (CQIC) Charter, which aligns with our vision of placing quality at the forefront of all decision-making to foster a sustainable quality culture.

This commitment supports the objectives outlined in the Scottish Construction Accord, aiming to transform the construction sector by enhancing quality, sustainability, and collaboration. The Scottish Construction Accord, launched in October 2022, represents a collaborative effort between Scotland’s public sector and the construction industry to transform the sector. This initiative aims to create a sustainable, profitable, diverse, and innovative construction industry that benefits all of Scotland.

The Charter outlined by the CQIC is founded on five key values: 

Developing a sector that believes in continuous improvement, is willing to change and is ambitious for the industry.

Working together to share knowledge, lessons learned and best practice.

Taking pride in what we do, always doing out best, aiming for customer satisfaction and taking ownership and accountability when we get it wrong.  

Building an industry that is recognised for its honesty and integrity.

Working across the industry to building professionalism, leadership, trust and self-respect. 

At Wallace Whittle, Quality of Product and Quality of Service are fundamental to our operations. This dedication is exemplified through our WW:Academy which offers structured learning and development programs across four levels, tailored to different career stages, from junior staff to future leaders. The Academy is led by Paul Hargreaves, our Academy Manager, who collaborates closely with Raymond Kelly, our Quality & Standardisation Manager, both bringing extensive experience in the construction industry. 

“Our commitment to quality is embedded in all of our processes and our culture. By aligning with the CQIC Charter, we’re reinforcing our dedication to delivering excellence in every project, ensuring that quality is not just an expectation but standard.”

Raymond Kelly, Quality & Standardisation Manager.

Our commitment to quality is further reinforced by embedding quality control and assurance processes within our internal project programs. We allocate dedicated time for quality checks on all project outputs and conduct continuous internal monitoring to ensure adherence to our high standards. This approach aligns with the CQIC Charter’s emphasis on doing it right the first time and creating conditions that embed a “right first time” culture.  

By joining the CQIC Charter, we are reaffirming our dedication to a quality-centric culture, supporting the ambitions of the Scottish Construction Accord and contributing to the advancement of the construction industry in Scotland. 


To learn more about how Wallace Whittle is driving quality through the CQIC Charter, feel free to reach out to Raymond Kelly or contact us at [email protected]